Return Window

• Full-price and sale merchandise: 14 days from order date
• Final Sale items and items purchased from the Outlet section: not eligible for return or exchange, and not subject to price adjustments
• International orders: all sales are final

Return Requirements

• Product must be unused, in good condition, with original packaging and documentation
• An RMA number is required for all returns
• To request an RMA, submit a ticket at coralvue.com/support, including a copy of your original receipt — returns without a paid receipt will not be accepted
• Return shipping is at the customer's expense; ship first-class, prepaid, and insured

Return address:

CoralVue

RA # (contact Support for your RA number)

505 JF Smith Ave

Slidell, LA 70460

Shipping Your Return

• Pack items securely (packing peanuts, bubble wrap, or similar)
• Include proof of purchase, a note describing the issue (be sure to include the RMA #), and your return address
• Once received, we'll refund, repair, or replace your item and ship it back promptly
• Standard return shipping is via FedEx Ground or USPS
• Need it faster? Request expedited shipping pricing through your support ticket

Refunds & Fees

• Refunds are issued to your original payment method within 30 days of us receiving your return
• Refund amount = item cost + applicable sales tax, minus a 20% restocking fee and shipping cost (if applicable)
• Shipping, handling, and gift box charges are non-refundable

Damaged or Defective Items

If your item arrives damaged, contact our support team at coralvue.com/support within 72 hours of receipt.

Price Adjustments

A one-time price adjustment is available within 7 days of your ship date, on full-price merchandise purchased at CoralVue.com only. Submit a ticket at coralvue.com/support with your original invoice to request one.