Aug 13 (41 hours ago)
Maxspect Ethereal Connectivity Issues
My Ethereal and ICV6 don't seem to stay connected for longer than a few hours at a time. Getting connected itself takes several reset cycles and when they do connect I sometimes get timeout errors and...
Aug 10 (4 days ago)
I need to send in my Razor led for repair. Please return to: CoralVue 38183 Commercial Ct. Slidell, LA 70458 RMA# 7958 Please include a note with your return address, email address, phone number an...
Jul 09 (36 days ago)
Maxspect Razor
We have the Razor 16k fixture (SN R4A16K-1308-8224) that has experienced the outer blue lights not working. The inner LEDs all function properly but the outer diodes have stopped. This seems to be a...
Jul 04 (41 days ago)
Razor R420R 180 watt got wet
I have two of these units and unfortunately one fell partially into the aquarium, a 150 gallon. One of the LED clusters got wet as well as the LED display and whatever is immediately behind it. I unpl...
Jun 13 (2 months ago)
Mazzarra P power supplies and replacement LEDs
I have five Mazzarra P modules over my tank. One of them became very dim and a number of LEDs won't light up, so I took that one down. I do need to repair it at some point, so I will likely need repl...
Jun 04 (2 months ago)
Vervve Firmware
Is it possible to update the Vervve firmware at any point? I don't see an option for that anywhere and I feel like there could probably be some great future enhancements that could be made to these un...
May 28 (2 months ago)
Razor r420r blue spectrum not working
Rest of my light is working but not the blue spectrum is there soemthing i can be sent or buy to fix the problem thank you Please submit a private ticket and be sure to include serial number and proo...
May 17 (2 months ago)
Mazzarra t cable links
I recently purchased a second hand system and i need a extension for my controller (i installed the lights under a air cooled canopy and do not have enough cord length to connect my controller outside...
May 15 (3 months ago)
Maxspect Recurve
I have a 100 gallon tank that measures 35x30x24, will 36” recurve fit my tank which is only 35” in length or will I be better off with the 24” model? I would go with the 36" Recurve, it will fit on y...
May 08 (3 months ago)
Geisemann vervve
I currently have 2 vervves a master and a slave unit and no matter how I program the moonlight settings and upload them they always stay on the same settings. I even tried turning the moonlighting com...
May 04 (3 months ago)
Mazzara P
I just recently received my entire lighting system back from sending it in to CoralVue for repair. It’s a system I bought used, and wanted it checked out to make sure it was in good working order. I s...
Apr 30 (3 months ago)
ICV6 through home wifi net
I can only connect to my etheral lights via ICV6 if I switch my phone to the maxspect wifi net. How do I get it to work without switching my wifi net each time? Do I need to do something to my router ...
Apr 24 (3 months ago)
160 watt led
A few weeks ago I contacted you on a 160 watt razor light I purchased from salty supply. The display panel was not working & you sent me the part to install so I didn't have to send the fixture back t...
Apr 24 (3 months ago)
I have replaced both boards in one of my Razor 160's and I still have lost about 80% of my blue light. ???? I'm losing corals. What is the solution to this problem? It's not the ballast because ...
Apr 19 (3 months ago)
Maxspect razor fans not working.
Of 4 fans only 1 is working properly. One is making noise and i have to tap on it for it to stop making noise and spin properly One spins very slowly One doesnt spin at all Could you please let m...
Apr 18 (3 months ago)
R420R 180W
How can I find out it my fixture is still under warranty?
Apr 03 (4 months ago)
max spect R420R 120w
do you sell complete upgrade kits for max spect R420R 120w (complete meaning two led pads with reflectors) If you are willing to send in for service we will replace all LED pads and upgrade to the 120...
Feb 19 (5 months ago)
I have a R420R 160W I'd like to send in to be refurbished. It's not under warranty. Please provide an RMA. Thanks and have a great day. Sean Please return to: CoralVue 38183 Commercial Ct. Slidell, ...
Feb 14 (5 months ago)
Converting 16k to 8000k?
I purchased a 60w r420r 16k unit about 4 years ago. Just now starting to have issues. Lens covers are browning and the violets look like they're melting and need to be replaced also the light cycle st...
Dec 22 (7 months ago)
maxspect mazarra led cable
I'm looking for a connection cable for a maxspect mazarra led that I just bought 2nd hand. Also looking for the interchangable lenses. Are you referring to the T cable? Will need to check on the len...