Mar 15 (10 days ago)
Alkatronic batch 3
That will be a question for the manufacturer. You can always reach out to them via Facebook. Hello, do you know when the current released version of the Alkatronic will be available? Hello, do you ...
Feb 28 (25 days ago)
Reef Kinetics Reef bot
If you just spoke with them, then you have the latest update. Just like you, we are waiting on the manufacturer. This would make for a great Christmas release Anyupdates No, I would suggest contac...
Jan 31 (53 days ago)
Is IceCap Battery Backup compatible with Tunze Turbelle Stream 6105?
Thanks That is a question for Tunze. The battery is just that, a battery. It is the pump's controller that determines if the pump is running on battery or regular power and if programmed correctly, ...
Dec 10 (3 months ago)
phone number
Thank you for the quick response. What size is the large diameter hose? 5/16" ID and 9/20" OD I am sorry. The drain line is 15/32" ID (9/16OD) Thank you. The large daimeter is the breather hose. ...
Oct 31 (4 months ago)
Klir filter
At this time they are not available. You will need to purchase the full version and then use the Y cable to connect both units to a single controller with a single sensor. The Y cable can be purchas...
Oct 29 (4 months ago)
Wet and dry with a protein skinner inside for a 150g tank
Looking for a wet and dry with a protein skinner inside for a 150g tank
Oct 01 (5 months ago)
Where can I buy an extra ice cap battery Y INSTALLATION CABLE? I need an extra cable to connect my second gyre to the ice cap battery.
Jul 12 (8 months ago)
Coral Vue MH bulbs
Hello, I have set several notifications on the clearance 250 W SE metal halide bulbs. I get a notification at exactly 2AM each time, but by the time I am up and log in they are out of stock again. Ar...
May 01 (10 months ago)
Alkatronic availibilty
When do you expect to have more Alkatronics in stock? Is it possible to pre-order? Thanks! Our buyers are telling us that the manufacturer informed us that we will get a new shipment in a month. A...
Apr 30 (10 months ago)
Shipping cable to Australia
Hi, I need a Reef Octopus VarioS/RODC Controller Extension Cable (SKU: ROP-VAR-XTNSN) and it seems you are one of the only places I can get it. I'm in Australia, can I order this part from you? Than...
Apr 16 (11 months ago)
Free Shipping?
Your sites says Free Shipping for orders over $50, but there is no free shipping option when checking out. It is adding over $15 to my total price no matter what shipping option I choose. Am I missi...
Mar 01, 2018
ship to Italy
do you ship to Italy No we do not. could you please tell me a dealer in italy or at best in europe? thanks We are US distributors and we are not manufacturers. If you are looking to purchase a produ...
Dec 19, 2017
Sales in the UK
Please direct me to who i can buy your products from in the UK thanks Marc What product are you referring to? IceCap ATO Kline filter when it comes out KH guardian Waveline wavepuck Thanks Marc We a...
Oct 26, 2017
Icecap Dosing Pump
I see the icecap dosing pump is discontinued. is the dosing pump going to be replaced with another one or will the company no longer going to sell dosing pumps.
Oct 23, 2017
ClariSea SK-15 Fleece Filter
Is this product still available? If so where in Canada or the the US is it available to order? It is not available yet. It will be available towards the end of the summer. When will the ClariSea-SK...
Sep 28, 2017
Accuracy of the KH Guardian.
The website says the accuracy is 0.1Dkh but the manual says .33Dkh. Which one is correct? The KHGuardian can test in increments of 0.1dKH but it's continuous accuracy is .33dKH. Hello, how many versio...
Aug 24, 2017
Icecap 15 reef sump
I just purchased an Icecap 15 sump thru However, it came without an documentation whatsoever. Is there a user manual available that I can use? No it does not but we do have lots o...
Jul 10, 2017
Received the wrong items in my order
Order #100012258 I ordered 4 replacement LED pads and 4 120 degree reflectors and received 7 LED pads and only one reflector. What do we need to do to fix this issue Sorry. Please submit a support tic...
Jul 10, 2017
Canadian buyer
Hi there I live in Alberta Canada and i am interested in you Coralvue od400 overflow box I was just wondering if you ship to Canada and do you take visa or pay pal Thx for your time Yes you can purch...
Jul 07, 2017
Checking stock on ROP-150LID-K
Do you know when this lid ROP-150LID-K, will be back in stock? Or is there somewhere else, I can order one. Thanks Brian Sorry, we do have stock the red ROP-150-R lids and have updated the website t...